Responsibilities:

Commercial area

• Develop lubes sales into the following channels: network (Rapid Oil Change), distributors, resellers, B2B2C.
• Manage and track overall process of improving the profitability of the division through introduction of high margin specialized products.
• Jointly responsible for Volume and margin targets of the commercial Sales manager for the same customers and attend reviews.
• Manage and track product complaints at customer level and liaise with Product Support Technical Team follow up on outstanding feedback, check and assist with failure analysis where required.
• Coordination with the Network department for the B2BC lubricants marketing and communication plan.

Administrative area

• Supply: ensure an adequate supply of lubricants (optimization of transport, correct management of stocks, availability of the products) for Network, Resellers, Distributors and B2B2C.
• Develop the usage of online platforms such as E-LUB and PricInsight (Lub price survey).

Pricing:

• Follow the trend of base-oil and lube market via Power BI and Lube Price Survey Tools.
• Calculate and propose price update to the Specialties Manager for network, distributors, resellers an B2B2C channels.

Finance:

• Jointly responsible for volume and margin targets of the lubricants activity.
• Pro-actively analyze trends and understand the operating performance of the Lubes business in network, distributors, resellers and B2B2C channels. Deliver comments on variances between actuals and budget/LTP and previous year, and propose performance improvements.
• Create and deliver value to the business by volume, margin and cost analysis, followed by margin optimization and cost reduction programs.
• Initiate and provide adequate monthly performance reporting for the Specialties department.

Technical area

• Manage and Track product complaints at customer level and liaise with Lube engineer to follow up on outstanding feedback, check and assist with failure analysis where required.
• Manage and track handling of Environmental Issues (check implementation of waste oil management solution for B2B2C).
• Manage and track overall process of improving the profitability of the division through introduction of high margin specialized products.

QUALIFICATIONS

• Bachelor’s degree in areas related to Management or Commerce.
• Good knowledge of Communication and Management.
• Knowledge of Languages: Portuguese and English.
• Negotiation Ability and Customer Trust.
• Able to lead, train, and develop team spirit.
• Rigorous, Organized, and able to prepare synthetic and objective reports.
• Relevant computer knowledge (Word and Excel).
• Ability to work in a group.