Main Purpose

• Managing overall fleet program and ensuring delivery per planned timelines across Mozambique.
• Managing communications between different internal and external stakeholders to ensure timely program delivery.
• New customer identification and out reach.
• Customer complaint management/ vendor escalation.

Knowledge Skills and Abilities, Key Responsibilities

• Timely delivery/implementation of overall fleet program in Mozambique according to planned timelines.
• Internal stakeholder alignment between the B2B and Retail team and managing sales credit discussions.
• Monitoring budgeted vs actual program performance.
• Increasing overall fleet footprint/market share for Puma Energy in Mozambique.
• Ensure that product updates and software releases are timely install in the all the Puma Fleet equipment.
• Managing and ensuring product training content delivery to dealers and customers.
• Responsible for pitching fleet program to customers across Mozambique.
• Synthesize and replay customer feedback on the program to the regional fleet program lead.
• New lead identification/support in local customer pipeline development and reporting it to the regional lead.
• Responsible for customer complaint management within designated SLA.

Experience and Qualification

• 5 years on fleet program.
• Experience on B2B.
• Commercial, Marketing degree.
• Specialization Marketing Courses.
• Minimum three years of experience in similar position.
• Bachelor in Science.

Competence

• Ability to generate Sales and Profits.
• Strong negotiation, presentation and communication skills.
• Team work attitude and behaviour.

For the application process for this opportunity, please access the link: https://trafigura.wd3.myworkdayjobs.com/en-US/Puma_Energy_Careers/job/Maputo-Mozambique/Fleet-Coordinator_R-013873?source=linkedin

• Expiration date: August 3, 2024
• Location: Maputo